Refund policy
We have a 07-day return & exchange policy, which means you have 07 days after receiving your item to request a return/exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at antaraa.india@gmail.com with below information:
1. Order no
2. Reason for Return/Exchange
3. What size is required in case of exchange
Damages and issues:
In an unlikely event of you receiving a damaged product or wrong item, contact us immediately @antaraa.india@gmail.com along with an unboxing video. An unboxing video is mandatory to process any damage, defect, or missing item claim.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds:
Once we’ve received and QC passed your return, we will ask for your bank details for refund processing. The refund will be processed within 10 business days. Please remember it can take some time for your bank to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us at antaraa.india@gmail.com
Note* Please note all reverse logistics charges for return & exchange has to be borne by the customer